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The Basics

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Exclusive support designed for professionals.

We're building a new Pro Support online experience. Applications are temporarily unavailable, but will be back on June 14, 2023.

Cliquez ici pour débuter la demande
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Membership Requirements

Membership is available to working professionals in the United States who own a minimum of 2 Sony Alpha full-frame bodies and 3 Sony lenses purchased from an authorized dealer. See the complete terms and conditions for all criteria.

Annual Fee: $100 USD / $130 + tax CAD

Expert Support

Expert Support

24/7 phone and email support
Walk-in service centers in New York and Los Angeles
Onsite support at select events

Complimentary Maintenance

Complimentary lens/body cleaning for up to three (3) times per membership year, each time for up to two (2) eligible products. Addiitional lens/body cleanings will be charged at prices available on the Program website.

Equipment Perks

Discounted Repairs

20% discount on out-of-warranty repairs
3 business day turn around time
Free shipping to and from repair facilities

Equipment Loans

Loans for repairs that extend past 3 days
Evalaution loans of the latest models


Submit your inquiry here.

*Veuillez consulter Modalités et conditions pour plus de détails

** Heures d'ouverture limitées du lundi au vendredi