- USA
- CAN
Exclusive support designed for professionals.
We're building a new Pro Support online experience. Applications are temporarily unavailable, but will be back on June 13, 2023.
Membership Requirements
Membership is available to working professionals in the United States who own a minimum of 2 Sony Alpha full-frame bodies and 3 Sony lenses purchased from an authorized dealer. See the complete terms and conditions for all criteria.
Annual Fee: $100 USD / $130 + tax CAD
Expert Support
Expert Support
24/7 phone and email supportWalk-in service centers in New York and Los Angeles
Onsite support at select events
Complimentary Maintenance
Complimentary lens/body cleaning for up to three (3) times per membership year, each time for up to two (2) eligible products. Addiitional lens/body cleanings will be charged at prices available on the Program website.Equipment Perks
Discounted Repairs
20% discount on out-of-warranty repairs3 business day turn around time
Free shipping to and from repair facilities
Equipment Loans
Loans for repairs that extend past 3 daysEvalaution loans of the latest models
Questions?
Submit your inquiry here.
*Please see program terms and conditions
for further details.
**For in-warranty repairs, 3 business days start when technican has diagnosed problem. For out-of-warranty repairs, 3 business days start when you approve the repair estimate.