My Sony Pro Support
My PRO Support
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Cleanings Left
Member Benefits
Equipment Maintenance
- 3 free cleanings
- Complimentary inbound and return shipping
- 20% discount on out-of-warranty repairs
Expert Support
- USA-based dedicated phone and email support
- 3-day repair turnaround time
- Repair loaners
- Pre-purchase evaluation loaners (please provide a 2 week lead time)
Contact Info
Headquarters
West Coast
2706 Media Center Drive Suite 130Los Angeles, CA 0065(323) 352-5007
East Coast
Photo Tech360 W 36th St
New York, NY 10018(212) 673-8400
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Application Status: Pending
What is Pro Support?
PRO Support is our premium care program for solutions that ensure your Sony camera systems are always ready to roll.
Membership Benefits
Expert Support
- 24/7 phone and email support
- Three-day repair turnaround time*
- Service center location in New York and Los Angeles
- On-site support at select major events
Professional Enrichment
- Invitation to special events
- Trial loans
Equipment Perks
- Loans for repairs lasting more than three business days**
- Three complimentary maintenance services per year
- Free shipping to and from repair facility
*Please see program terms and conditions for further details.
**For in-warranty repairs, 3 business days start when technican has diagnosed problem. For out-of-warranty repairs, 3 business days start when you approve the repair estimate.
**For in-warranty repairs, 3 business days start when technican has diagnosed problem. For out-of-warranty repairs, 3 business days start when you approve the repair estimate.
