Professional creators who rely on Sony Alpha gear deserve top-tier service. If you own at least two Sony Alpha full-frame interchangeable lens cameras and three or more Sony G, G Master, or Sony Zeiss lenses, you may be eligible for Sony PRO Support, our premium service program designed to keep you focused on your craft.

As a PPA member, you can enjoy an exclusive 15% discount on your PRO Support Membership.

Unlock priority repairs, loaner gear, dedicated support, and more.

Use INIVITE CODE PPA2025 when you enroll today!

Apply

Enrollment Offer Terms & Conditions

Offer available to current PPA members only and valid until 12/31/25 on alphauniverse.com in the US. 15% enrollment discount off Annual PRO Support membership. PRO Support Terms & Conditions apply. Cannot be combined with other discounts, promotions. Offer does not apply to previous purchases, applicable taxes, nor shipping and handling. Not redeemable for cash or cash equivalent. Offer is not transferable. Sony Electronics Inc. reserves the right to extend, modify, eliminate, or reduce this promotion at any time. If you return or cancel your purchase or membership, the discount will be forfeited. Click here for complete eligibility and requirements.

Benefits

Expert Support

• 24/7 phone and email support

• Walk-In Service Depots in New York and Los Angeles (appointment only)

• On-site support at select major events (contact dedicated support line for further details)

•Bilingual Support (French) available 6am – 3pm PST

Complimentary Maintenance

• Complimentary clean & check up to three (3) times per membership year, each time for up to two (2) eligible products

Equipment Loans

• Loans for repairs that extend past three (3) days

• Evaluation loans for the latest models

Discounted Repairs

• 20% discount on labor for Out-Of-Warranty repairs

• 3 business day turn-around time*

• Free expedited shipping to and from facilities

*3 Business Day Turn-around:
• In-Warranty Repairs begins upon delivery of diagnosis
• Out-of-Warranty begins upon approval and payment of estimate
• Circumstances beyond Sony’s control may affect 3 business day turn-around time, such as back-ordered parts or shipping delays
*Please see program terms and conditions for further details.

Have more questions?

Check out the PRO Support FAQ Page.